Returns & Exchanges
At HUUB Design, we want you to be completely satisfied with your high-performance gear, which is why we offer a 30-day return window for all unused items in their original packaging. Whether you need a different size or a different style, our streamlined process ensures you get back to training as quickly as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is clean and has not been used in the water.
- 3.Affix Shipping Label
Print the prepaid shipping label provided by the portal and securely attach it to the outside of your return parcel.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or dispatch your exchange within 5-7 business days.